Analytics
BillHive Analytics provides real-time dashboards and charts to help you monitor subscription performance, revenue health, customer behavior, and payment operations. All analytics are role-based — each dashboard is accessible only to users with the appropriate permissions.
Dashboards Overview
| Dashboard | URL Path | Purpose |
|---|---|---|
| Main Dashboard | /analytics/dashboard | Overview of subscription distribution and onboarding status |
| Executive Dashboard | /analytics/executive | C-level KPI summary with MRR, ARR, churn, and LTV |
| Revenue Board | /analytics/revenue | Deep-dive into MRR, ARR, churn, retention, and expansion |
| Subscription Analytics | /analytics/subscriptions | Active subscriptions, status breakdown, and top plans |
| Customer Analytics | /analytics/customers | Growth, lifetime value, geographic distribution, top customers |
| Billing & Payments | /analytics/billing | Invoice aging, dunning recovery, payment timelines |
| Dunning & Recovery | /analytics/dunning | Recovery rates, retry success, failure analysis |
| Trial Conversion Rate | /analytics/trial-conversion-rate | Trial funnel, conversion trends, plan-wise analysis |
| Subscription Renewal Rate | /analytics/subscription-renewal-rate | Renewal trends, plan-wise rates, failure breakdown |
| New vs Cancelled | /analytics/new-vs-cancelled-subscriptions | Net growth, cancellation reasons, alerts |
| Payment Success Rate | /analytics/payment-success-rate | Success trends, failure reasons, gateway performance |
Role-Based Access
| Role | Dashboards |
|---|---|
| Owner | All dashboards |
| Administrator | All dashboards |
| Pricing Strategist | Main Dashboard, Revenue, Subscriptions, ARR, Trial Conversion, Renewal Rate, New vs Cancelled, Payment Success |
| Finance Manager | Main Dashboard, Revenue, Customers, Billing, Dunning, ARR, Trial Conversion, Renewal Rate, New vs Cancelled, Payment Success |
| Customer Success Manager | Main Dashboard, Subscriptions, Customers |